Sales & Operations Coordinator (Sower Essentials)

Department: Sower Essentials

Reports to: Manager/ Director

Type: Full Time


  • Provides sales & coordination support to the team and operations
  • Work as a team to achieve sales objectives and standards
  • Handle all aspects of sales enquiries, order processing, delivery orders and invoices
  • Arrange and liaise with delivery agents/ warehouse
  • Assist and manage the retail outlet in charge in the day to day operations and stock
  • Attend to customers E.g walk-in, phone, email or fax enquiries/ issues/ feedbacks
  • To service existing and new accounts and ensure customers’ satisfaction
  • Analyze sales & inventory statistics to maximize profit
  • Upkeep and maintain customers’ database
  • Maintain stockroom tidiness and, upkeep store image, and perform visual merchandising to attract customers
  • To plan the weekly manpower schedule
  • Perform cashiering duties, including daily opening and closing of accounts and point-of-sales
  • Routine stock-keeping and book-keeping activities, such as stock-take
  • Manage and ensure accurate physical and system inventory figures
  • Perform transactions on inventory management and point-of-sales systems
  • Provide support and coordination for e-commerce sales, operations, and marketing
  • Handle fulfilment of all online orders
  • Generate monthly sales and other reports for submission to management
  • Any other duties that may be assigned when required.


  • 3 years retail and sales support experience preferred
  • Minimum Diploma or Degree holder
  • Pleasant with good interpersonal & communication skills
  • Sales driven and customer service oriented
  • Hardworking and willing to learn attitude
  • Able to work retail hours, including weekends
  • Immediate or short notice availability preferred
  • Any experience with e-commerce would be an added advantage

Interested applicants to kindly submit resumes to or with the following documents, in MS Word or PDF format:

  • Recent photo
  • Complete resume with detailed education and work experience
  • Current and Expected remuneration
  • Date of availability

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